Creative Retainer Services for Hospitality Brands
PREPARED BY SOCIETY BY DESIGN
2026
Consistent creative support for businesses that require more than occasional design assistance.
At Society by Design, we partner with businesses across the property, construction, hospitality and food & beverage industries to provide ongoing creative direction, design support and strategic execution across every customer touchpoint. Whether you're managing developments, hospitality venues, commercial projects or growing brands, our retainers are designed to keep your marketing consistent, professional and aligned as your business evolves.
Rather than engaging designers on a project-by-project basis, our retainer model provides access to a dedicated creative partner who understands your business, your audience and your brand. This allows us to deliver timely, strategic and high-quality creative support whenever you need it, while maintaining consistency across all marketing and communication channels.
People-First Approach
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Reliability You Can Count On
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A Focus on Quality
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People-First Approach · Reliability You Can Count On · A Focus on Quality ·
OUR PROCESS
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Plan with Purpose
Together, we outline a path forward that’s realistic, strategic, and tailored to your specific needs.
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Collaborate Openly
You’re part of the process. We keep communication open and decisions shared—no black boxes or surprises.
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Adapt as Needed
Every project is different. We stay flexible and responsive to make sure the process fits your flow—not the other way around.
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Deliver with Confidence
When we deliver, it’s not just a finished product—it’s a solution you can trust, backed by real care and effort.
ESSENTIAL RETAINER
Perfect for smaller businesses requiring ongoing design support and regular content updates
Includes
Graphic design support
Menu updates
Website content updates
Social media graphics
EDM design
Event collateral
General creative assistance
Monthly Allocation
Up to 5 hours per month
Investment
$750 + GST per month
12-month commitment
GROWTH RETAINER
Designed for growing brands requiring consistent creative execution and strategic oversight.
Includes
Ongoing design support
Campaign creative
Seasonal menu redesigns
Website management
Event marketing collateral
Brand consistency management
Monthly strategy support
EDM campaigns
Monthly Allocation
Up to 12 hours per month
Investment
$1,560 + GST per month
Minimum 6 month commitment
SIGNATURE RETAINER
A premium creative partnership for established businesses looking for a dedicated creative team to support their brand as it grows.
Includes
Full creative support across all touch points
Creative direction and consulting
Website management and updates
Campaign concept development
Menu design and refinements
Event and promotional creative
Launch campaign support
Priority scheduling and support
Monthly Allocation
Up to 25 hours per month
Investment
$2,750 + GST per month
Minimum 3 month Commitment
WEBSITE HOSTING AND BASIC WEBSITE MAINTENANCE
For businesses seeking reliable website hosting and light ongoing support to ensure their website remains secure, up to date and professionally maintained.
Ideal for businesses that do not require a full creative retainer but value access to ongoing technical support, website updates and expert assistance when needed. This package is particularly well suited to businesses within the property, construction, hospitality and food & beverage sectors.
Includes
Secure website hosting
SSL certificate management
Platform maintenance
Basic website health checks
Minor content updates
Technical support assistance
Backup monitoring
Suitable For
Small hospitality websites
Businesses requiring occasional updates
Clients wanting peace of mind with ongoing support
Terms
Hosting billed annually
Basic maintenance includes minor text and image updates only
Larger content uploads, redesign work or additional development billed separately
Investment
$550 + GST per year — Website Hosting
$180 + GST per month — Basic Website Maintenance & Support
ADDITIONAL INFORMATION
*Retainer terms for Essential, Growth and Signature Retainer only
Hourly Rates
Additional design or consulting work outside allocated hours:
Senior Design Support:
$220 + GST per hour
Creative Direction & Strategy:
$300 + GST per hour
Retainer Client Hosting Offer
Clients engaged on an active Creative Retainer receive complimentary ongoing website maintenance and support within their allocated retainer hours.
Retainer clients are only charged:
$550 + GST per year — Website Hosting
This includes platform hosting, SSL management and ongoing website maintenance support as part of the retainer service.
Retainer Terms*
Start at a Minimum 3 month engagement
Hours do not roll over unless otherwise agreed
Work is scheduled within monthly allocation
Priority turnaround available for Signature retainers
WHAT CAN BE INCLUDED IN YOUR RETAINER*?
Website updates
Seasonal menu updates
Event and campaign design
Print collateral
Packaging support
Social media templates
Digital advertising creative
Brand consistency oversight
Signage concepts
EDM design
Launch campaigns
Creative consulting
*includes Essential, Growth and Signature Retainer only
A LONG TERM CREATIVE PARTNER
Our retainers are designed for businesses that value consistency, strategy and long-term brand growth, providing ongoing creative support without the overhead of employing an in-house team.
LET’S BUILD SOMETHING MEMORABLE
If you're looking for ongoing creative support, strategic direction or a dedicated creative partner, complete the enquiry form below and we'll be in touch to discuss the most suitable retainer for your business.
Whether you're in property, construction, hospitality or food & beverage, we look forward to learning more about your business, your goals and how we can support your continued growth.